Terms of Service

Please read these terms carefully before using our service.

Last updated: August 30, 2025

Agreement to Terms

These Terms of Service ("Terms") govern your use of the Skinior platform and services provided by ROXATE LTD ("we," "our," or "us"). By accessing or using our service, you agree to be bound by these Terms.

Description of Service

Skinior is an AI-powered skincare platform that provides personalized skincare analysis, recommendations, and routine tracking. Our service includes:

  • Skin analysis and assessment tools
  • Personalized product recommendations
  • Routine tracking and progress monitoring
  • Educational content and resources
  • Community features and support

User Accounts

Account Creation

To use certain features of our service, you must create an account. You agree to:

  • Provide accurate and complete information
  • Maintain the security of your account credentials
  • Notify us immediately of any unauthorized use
  • Be responsible for all activities under your account

Account Termination

We reserve the right to terminate or suspend your account at our discretion, with or without notice, for violations of these Terms or for other conduct that we determine to be harmful to our service or other users.

Acceptable Use

You agree not to use our service to:

  • Violate any applicable laws or regulations
  • Infringe on intellectual property rights
  • Transmit harmful, offensive, or inappropriate content
  • Attempt to gain unauthorized access to our systems
  • Interfere with the proper functioning of our service
  • Use automated tools or bots without permission
  • Share account credentials with others

Content and Intellectual Property

User Content

You retain ownership of content you submit to our service. By submitting content, you grant us a non-exclusive, royalty-free license to use, display, and distribute your content in connection with providing our service.

Our Content

All content, features, and functionality of our service, including but not limited to text, graphics, logos, and software, are owned by ROXATE LTD and are protected by copyright, trademark, and other intellectual property laws.

Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

Medical Disclaimer

Important: Skinior is not a substitute for professional medical advice, diagnosis, or treatment. Our recommendations are for informational purposes only and should not replace consultation with qualified healthcare professionals. Always consult your dermatologist or healthcare provider before making significant changes to your skincare routine or for any skin concerns.

Service Availability

We strive to provide continuous service but cannot guarantee uninterrupted availability. We may perform maintenance, updates, or suspend service temporarily without notice. We are not liable for any damages resulting from service interruptions.

Payment Terms

Some features of our service may require payment. By purchasing our services, you agree to:

  • Pay all applicable fees and charges
  • Provide accurate billing information
  • Authorize us to charge your payment method
  • Receive invoices electronically

All payments are non-refundable except as required by law or as specified in our refund policy.

Disclaimers and Limitations

Service "As Is"

Our service is provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to merchantability, fitness for a particular purpose, and non-infringement.

Limitation of Liability

To the maximum extent permitted by law, ROXATE LTD shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our service.

Indemnification

You agree to indemnify and hold harmless ROXATE LTD, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of our service or violation of these Terms.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Dispute Resolution

We encourage you to contact us first to resolve any disputes. If we cannot resolve a dispute informally, it may be resolved through binding arbitration in accordance with the rules of the International Chamber of Commerce.

Changes to Terms

We may modify these Terms at any time. We will notify you of changes by posting the updated Terms on our website and updating the "Last updated" date. Your continued use of our service after changes become effective constitutes acceptance of the updated Terms.

Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and ROXATE LTD regarding the use of our service.

Contact Information

If you have any questions about these Terms, please contact us:

ROXATE LTD

Registered Office: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom

Email: legal@roxate.co.uk

Company Number: 16232608

Skinior - The World's First Agentic Skincare Platform